FAQ

We have put together many of the questions that are frequently asked to us so that you can quickly get an answer.

What are the reception opening hours?

The reception is open from 08:00- 00:00.

Is Wi-Fi available in the room?

A wireless internet connection is available and free of charge throughout the hotel.

What time is the check-in and the check-out time?

Hotel check-in time is at 2 p.m.
Hotel check-out time is at 12 p.m.

Which credit cards are accepted?

We accept credit cards from MasterCard, Visa, and American Express.

Are there sunbeds and umbrellas in Sunway Beach?

Our guests use the sunbeds and umbrellas in Sunway Beach, with no additional charge.

Do you have a parking area?

There is a private parking area free of charge.

Are smoking rooms available?

We are sorry, but all rooms are strictly non-smoking.

Do you have a layndry/ dry cleaning service?

Service is available. You can ask the reception for more information.